A new update on my Hybrismart.com: Implementing Back-in-Stock and Price Drop Alerts
In this article, I explore what pitfalls can arise and what mechanisms can be developed to cope with and potentially obliterate obstacles when implementing Back-in-Stock and Price Drop Alerts. The material is targeted at product owners, solution architects, and developers. It is not related to SAP Commerce, so it is going to be useful for any custom solution (just one small chapter there is about the OOTB module).
Taking advantage of back-in-stock notifications, customers are informed that a product they were interested in recently has become available again. Alternatively, a customer may want to get subscribed to the product price updates and get notified when the price drops on a product.
As a result, customers are more likely to return to make a purchase. These two features are often considered as must-have for almost any marketplace solution.
Their implementation and design are also considered to be quick and easy. In fact, it is not so — there are many points for consideration easy to miss in the design phase. In this article, I focus on the potential pitfalls and best practices in implementing “Back-in-stock notifications” and “Price drop alerts”.
Overview
Users
Registered/Authenticated
Anonymous
Double opt-in?
Subscriptions
Notify Me Buttons
Don’t Notify Me About This Product
Registry of Subscriptions
How Often and When to Stop
Handling Languages and Currencies
Handling Discontinued Products
Handling Multi-site Products
Handling Variant and Configurable Products
Duplicate Subscriptions
Canceling Subscriptions
Notifications
Handling Product URLs and Categories
Handling Availability and Price Groups
Handling Multiple Subscriptions
Minimum Inventory and Price Drop Rules
Notification Intervals
Service Suspend/Restore
Integrating with Web Analytics
Reporting
Solution (diagrams)
Back in Stock Alerts
Price Drop Alerts
https://hybrismart.com/2022/09/23/back-in-stock-and-price-drop-alerts/
https://hybrismart.com/2022/09/23/back-in-stock-and-price-drop-alerts/
