My latest article on Hybrismart.com:
In many projects, I hear the same thing: minimize the number of customizations and stick to out-of-the-box. The rationale is clear: the more things you add or change, the more expensive and complex the further support is going to be. Systems are getting bigger, less transparent, comprehensive and changing the default behaviour creates unpredictable, hard-to-detect side effects. The cost of errors is increasing too. However, there is a flip side to that, and that is the lack of flexibility and responsiveness. What is a greater evil?
https://hybrismart.com/2018/09/04/no-customization-mantra-doesnt-work-anymore/?te
https://hybrismart.com/2018/09/04/no-customization-mantra-doesnt-work-anymore/?te